IRCTC Cancellation Refund “OTP- Based” Process (ई-टिकट आरक्षण रिफंड)
The new Indian Railway train e-ticket reservation cancellation refund system will be simplified. Now passengers will receive an OTP in the form of SMS on their registered mobile number. This OTP must be provided to complete the IRCTC train e-ticket reservation cancellation refund process. This new system will only apply to e-tickets which are booked only by IRCTC authorized agents.
“भारतीय रेलवे ने ट्रेन टिकट रिफंड को आम आदमी के लिए अधिक सुलभ बनाने के लिए एक नया वन टाइम पासवर्ड (ओटीपी) आधारित रिफंड प्रणाली लागू करना शुरू कर दिया है
। इंडियन रेलवे कैटरिंग एंड टूरिज्म कॉर्पोरेशन लिमिटेड (IRCTC) के अनुसार, यह ट्रेन ई-टिकट आरक्षण रद्द वापसी नीति अधिक पारदर्शी और ग्राहक अनुकूल होगी। सभी ट्रेन टिकट आरक्षण जो रद्द कर दिए उनका रिफंड आपको पूरा मिल जायेगा।”
Through the process of canceling the new Indian Railways e-ticket reservation, the train passengers will benefit immensely. If the ticket is booked through an authorized IRCTC agent and is canceled by the customer or a fully awaited ticket, an OTP SMS will be sent to the customer / passenger mobile number. This mobile number is the same as that provided to the passenger by the agent at the time of booking. Passengers must share this OTP with the agent who booked their ticket to receive the refund amount.
Short Overview of IRCTC Cancellation Refund “OTP- Based”
| Organization Name | Indian Railway Catering and Tourism Corporation Limited (IRCTC) |
| What’s New | IRCTC Cancellation Refund “OTP- Based” Process |
| State Name | All India |
| Authorized By | IRCTC authorized |
Indian Railways launches New OTP-Based Refund Process For e-Tickets
According to IRCTC, the OTP-based refund process will bring greater transparency in the railway reservation cancellation refund system. It is a user-friendly process where passengers can know the exact refund amount received by the agent on their behalf against a canceled ticket or a fully dropped ticket on the waiting list.
In an effort to make the ticket refund system more accessible to the general public, the Indian Railways on Tuesday implemented a new one-time password (OTP) based refund system. According to the Indian Railway Catering and Tourism Corporation Limited (IRCTC), the move aims to create a mechanism for the refund of reserved e-tickets, which was canceled or dropped after being fully waitlisted, more transparent and customer-friendly. is. An OTP will be received in the form of SMS on the registered mobile number of the passenger. The new system applies to e-tickets that are booked only through IRCTC authorized agents.